Comprehensive Communications Compliance Solutions

Effortlessly Capture, Archive, and Monitor Your Digital Communications

With employees increasingly using platforms like Teams, Bloomberg, Slack, and WhatsApp, capturing these communications has become more challenging. Regulators are intensifying their scrutiny on how companies handle these risks.

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Discover ACA’s eComms Technology Solutions

Watch our video to see how ACA’s eComms SaaS offering, integrated within our ComplianceAlpha® RegTech platform, helps you effortlessly capture, archive, and monitor digital communications. Ensure regulatory compliance and enhance monitoring with AI-driven tools.

Key Features

Capture Everything with Confidence

Capture business communications from various enterprise platforms, using 85+ connectors enabled through native capabilities and proprietary partnerships, including:

  • Email
  • Financial platforms
  • Collaboration platforms
  • Social media
  • Mobile capture for corporate and BYOD devices
  • Voice transcription

Pair it with our eComms Archive and/or Surveillance solutions for seamless integration.

Archive for Compliance with Ease

Meet key regulatory requirements with tools for efficient responses to complaints, audits, and investigations, with features and benefits including:

  • Streamlined data migration
  • Reliable, rapid search experience for smooth navigation between search results and content examination
  • Compliance with SEC, FINRA, CFTC, FCA, and other global regulations

Combine it with our eComms Surveillance solution to automate and simplify your workflow.

AI-Driven Surveillance for High-Risk Activities

Automate the monitoring of high-risk activities using AI tools like Natural Language Processing (NLP) and Relationship Forensics. Features include:

  • Data curation: False positive and disclosure removal tools exposed to end-users for individual testing (i.e., no “black boxes”)
  • Dynamic inputs to risk scenario logic: Identify contextually relevant content using 150+ “out of the box” risk behaviors available in English, plus 25 risk scenarios in 10 additional languages
  • Risk detection and scoring: Considers sentiment, conduct risk, relationship forensics, message metadata, and hits from multiple risk scenarios
  • Cross-modular integration: Works with other ComplianceAlpha RegTech solutions, including Market Abuse Surveillance, Control Room, and Marketing Review
  • Streamlined Items of Interest workflow: Identify, investigate, remediate, and document with collaborative workflow and reporting tools

Reporting Analytics and Audit Trail

Respond to regulatory audit requests at a moment’s notice. ComplianceAlpha’s Analytics and Reporting enhances your compliance program through these powerful features:

  • Customizable dashboards and reports
  • Comprehensive audit trail recording all user and system activities
  • Robust reporting and presentation of alert closure and escalation to ensure program suitability, repeatability, and explainability

ACA’s eComms Technology Solutions can help you…

Capture Comprehensive Communications

Use over 85 connectors to monitor business communications across platforms, maintaining full data control and ownership. Integrate seamlessly with email, financial platforms, collaboration tools, social media, and mobile devices.

Scale with Growth

Leverage a cloud-first strategy to manage ever-increasing communication volumes securely via AWS, ensuring performance and compliance.

Improve Surveillance Efficiency

Utilize AI-driven tools like Natural Language Processing (NLP) and Relationship Forensics for precise monitoring and reduced false positives across high-risk activities. Dynamic risk detection and scoring consider sentiment, conduct risk, and message metadata.

Simplify Archiving

Ensure compliance with global regulations through reliable, fast search capabilities and WORM-compliant storage for audit readiness.

Enhance Reporting and Compliance

Leverage customizable dashboards and maintain a complete audit trail for transparent, compliant operations and regulatory responses.

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Why Choose ACA’s eComms Technology Solutions?

Connectors

85+

Risk Scenarios

150+

False Positive Reduction

80%

eComms technology solutions demo video

Watch how our SaaS solution helps you identify potential high-risk activities and behaviors while reducing the cost of compliance.

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