EU GDPR SUB-PROCESSORS
Effective: June 25, 2019
Updated: September 16, 2024
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ACA may utilize one or more of the following Sub-Processors in the provision of Services. Not all Sub-Processors listed below necessarily provide processing services relevant to the Services you receive from ACA. Unless noted below, all Sub-Processors are located in the United States of America. All Sub-Processors have agreed to Standard Contractual Clauses and/or similar data protection agreements in compliance with applicable data privacy law. This list of Sub-Processors may be updated from time-to-time on this page. You can sign up above to receive notice of updates and an opportunity to object to any such change.
| Name | Purpose |
|---|---|
| Amazon Web Services, Inc. | Cloud hosting platform for SaaS products |
| Heroku | Cloud hosting platform for SaaS products |
| Cvent, Inc. | Marketing software |
| Microsoft Corporation | Office 365 and Azure cloud hosting platform for SaaS products and network environment |
| On24, Inc. | Webcast services |
| Salesforce.com, Inc. | CRM platform and Cloud Hosting |
| Shred-It | Document destruction |
| SurveyMonkey | Survey services |
| IVXS Technology USA Inc. | AML data for certain clients |
| Electra Data | Direct broker feed aggregation for the EC module of ComplianceAlpha® |
| Totango, Inc. | Customer success platform for SaaS products |
| Yodlee, Inc. | Account aggregation software for the EC module of ComplianceAlpha® |
| ZenDesk, Inc. | Helpdesk services software for SaaS products |
| New Relic, Inc | Application performance monitoring for SaaS products |
| Incapsula, Inc. | Web application firewall for SaaS products |
| Ashland Partners International, PLLC | GIPS® support services for certain clients only |
| Kaede Audit Corporation | GIPS® support services for certain clients only |
| IP Sentinel Services Limited | Software development and services for Mirabella |
| SalesLoft | Sales enablement and content sharing platform |
| Seismic | Sales enablement and content sharing platform |
| HubSpot | Sales enablement and content sharing platform |
| TeleMessage | Capture mobile data for eComms module |
| Twilio | Email retention |
| Sendgrid | Email retention |
| Canny | Collects voluntarily supplied client feedback |
| UserPilot | In-app tutorials for certain ComplianceAlpha® modules |
| Mutual Fund Profile II | DTCC data entry |
| MARS | Sales and asset reporting |
| AccessData/Broadridge | Sales and asset reporting |
| SiteQuest Technologies - Eagle Eye | Surveillance of web-related activities |
| Smarsh, Inc. | E-Comms archiving for certain Broker-Dealer Registered Representative Services |
| Global Relay | E-Comms archiving for certain Broker-Dealer Registered Representative Services |
| Quest Continuing Education Solutions, Inc. | Compliance attestations, reporting and certifications and continuing education provider |
| SendSafely | End-to-end encryption software provider |
| Citrix | File storage and sharing with clients, as requested |
| Box | File storage and sharing with clients, as requested |
| Donnelley Financial Solutions - ArcPro | Provides vendor registration statement updates |
| Diligent Corporation | Secure board material management and delivery |
| Oxford County Telephone Service Co. | Physical data center |
| Iron Mountain Incorporated | Offsite data storage and confidential destruction |
| GTA Babelfish | Best execution portal leveraging trade cost analysis |
| ProofPlus | Fact sheet production |
| Analytix Business Solutions | Preparation of financial statements and documents |
| LeapXpert | Archiving tool for the eComms Surveillance Tech module of ComplianceAlpha® |
| Conga Contracts | Contracts management database |
| Novatus, Inc. | Contracts management database |
| KeyBank (KeyCorp) and Bill.com | Payment processing |
| Business Information Group, Inc. | Background checks and fingerprinting |
| Keesing Technologies | Based in Netherlands. Identity verification services for Authentiscan/CIP Support |
| Nuclei, Inc. | Archiving tool for the eComms Surveillance Tech module of ComplianceAlpha® |
| SnippetSentry, Inc. | Archiving tool for the eComms Surveillance Tech module of ComplianceAlpha® |
| Alteryx UK LTD | Reconciliation tool for ARRMA completeness checks (located in the United Kingdom) |