Overview
As private credit firms scale, performance reporting extends beyond operational deliverables. It becomes a finance, investor relations, and governance priority that can affect limited partner confidence, fundraising momentum, audit readiness, and management credibility.
For the CFO of a $4 billion private credit manager, growing investor expectations, a more complex track record, and increasing reporting demands created the need for a scalable, controlled performance-reporting model.
The Challenge
The finance team was responsible for maintaining a large volume of investment-level performance data across public and private credit strategies. Managing that work required specialized performance expertise, consistent methodology, and disciplined quality control.
At the same time, fundraising activity and heightened limited partner scrutiny increased expectations around reporting accuracy, consistency, and transparency.
The CFO needed to address:
- Key-person risk within the reporting process
- Limited internal capacity
- Increasing reporting deadlines
- Audit and due diligence requirements
- Growing operational complexity as the platform expanded
Building an internal performance function would have required significant investment in people, systems, oversight, and controls. It also would not have aligned with the firm’s immediate fundraising, reporting, and growth objectives.
The Decision
Rather than build an internal function, the firm partnered with ACA to serve as an outsourced Head of Performance. ACA brought dedicated performance expertise, documented processes, and an operating model to support recurring reporting requirements.
ACA assumed responsibility for:
- Fund-level performance calculations
- Investor-level performance calculations
- Performance validation and quality control
- Monthly and quarterly reporting
- Ongoing performance oversight and governance
The model gave the firm access to senior-level expertise, documented controls, and repeatable processes from day one.
The Outcome
The firm transformed performance reporting into a more scalable institutional function.
Key benefits included:
- More consistent and defensible reporting processes
- Improved operational controls
- Reduced key-person risk
- Stronger support for limited partner reporting and due diligence questionnaires
- Greater scalability for new fund launches
- Access to senior-level expertise at a predictable cost
By outsourcing performance leadership, the CFO gained confidence that investor reporting, due diligence questionnaires, audit support, and recurring performance requirements could be met consistently without adding fixed headcount or placing additional strain on the finance team.
Once onboarding was complete, ACA maintained 100% adherence to service-level agreements on recurring engagements, supporting uninterrupted reporting and operational continuity.
How ACA Can Help
ACA’s Investment Performance team helps private credit managers build scalable, controlled performance reporting functions without the cost and complexity of developing every capability internally. Through Managed Performance Services, firms can access specialized support for performance calculations, reporting, validation, quality control, and ongoing governance.
Whether a firm needs support with a growing reporting workload, a new fund launch, investor-level reporting, or a broader operating-model transformation, ACA provides flexible expertise and documented processes designed to strengthen reporting confidence as the business grows.
Why It Matters
For private credit CFOs and COOs, outsourced performance reporting can provide the controls, consistency, and scalability needed to support fundraising, limited partner diligence, audit readiness, compliance expectations, and long-term growth.
Build Reporting Capacity for What Comes Next
As your private credit platform grows, performance reporting needs to keep pace. ACA’s Managed Performance Services provide the specialized expertise, controls, and scalable support needed to strengthen reporting operations without adding fixed headcount.
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