Home Managed Services Surveillance and Monitoring
Surveillance and Monitoring Support That Keeps Your Firm Ahead
Expert-led services to help your firm detect risk, monitor conduct, and reduce internal burden.
ACA’s Managed Services team gives your firm the power to focus on what matters most—making informed decisions, responding to real risk, and staying ahead of regulatory expectations. Our experts act as an extension of your compliance team, combining hands-on support with smart technology to uncover hidden risks, reduce false positives, and lighten the load on your internal resources.
Looking to strengthen oversight without stretching your team? Schedule a consultation.
Get more information
What Do You Need Help With?
Our Managed Services solution is designed to give your firm greater control, better visibility, and stronger coverage across your highest-risk areas:
Research Compliance Solutions
Lean on a dedicated team, supported by AI, to chaperone expert calls, analyze transcripts, and flag potential material non-public information (MNPI) risks—helping your firm conduct compliant and high-quality research.
eComms, Capture, Archive, and Surveillance
Leverage experienced analysts to review communications across platforms like email, Teams, Zoom, and WhatsApp. ACA escalates messages that appear to warrant further review in multiple risk areas including sharing of material non-public information (MNPI), off-channel communications, information security, and personal email usage for business.
Employee Compliance Monitoring Support
Engage a specialized team to oversee personal trading, certifications, and disclosures. We help manage your Code of Ethics program with expert review and workflow support, reducing your internal workload while strengthening compliance.
Social Media and Online Presence Reviews
Utilize expert reviewers to monitor public-facing online activity of personal accounts and identify reputational or regulatory risks before they escalate.
Not sure which solution you need?
Simply book a call with one of our specialists. They will guide you through the regulatory compliance consulting services available and help you build a plan perfect for your needs.
Human-Led Compliance, Supercharged by Technology
Our Managed Services team brings tech-enabled expertise to your compliance program—whether supporting your current systems, working within ComplianceAlpha®, or bridging the gap between them. However you engage with us, our RegTech-powered solutions are designed to enhance oversight without added burden.
Explore our RegTech solutions to find the right fit for your team
Why ACA?
ACA helps compliance teams get more done with less strain. Our Managed Services combine deep regulatory experience, operational know-how, and integrated technology to support execution without sacrificing control.
Reduce Internal Burden
Rely on a team that works within your systems to take on time-consuming tasks and free up internal capacity.
Improve Consistency and Execution
Bring structure and follow-through to core compliance activities with support that aligns to your program.
Stay Ahead of Regulatory Demands
Tap into a team that monitors changing rules and expectations, so your program stays responsive and up to date.
Let’s lighten the lift on your compliance team. Talk to us about how our managed services can support your firm.
FAQs
Surveillance and Monitoring
What types of surveillance support does ACA offer through its Managed Services?
ACA offers expert-led surveillance support for expert call reviews, eComms monitoring, employee compliance, and online presence reviews. Our team uses ACA’s technology and your firm’s existing tools to flag risks early and reduce manual review burden.
Can ACA help our compliance team manage employee trading and certifications?
Yes. ACA provides managed services for employee compliance monitoring, including support for personal trading reviews, certification tracking, and disclosures. We help reduce administrative lift while ensuring adherence to your firm’s Code of Ethics.
How does ACA manage social media and online presence reviews?
Our reviewers assess publicly available online content (e.g., LinkedIn, personal websites) of employees to detect business-related conduct that could pose reputational or regulatory risk. This supports compliance teams in managing digital exposure.
Does ACA tailor surveillance efforts to our firm’s risk profile?
Yes. Our services are customizable. We work within your firm’s rules and escalation protocols to deliver surveillance support that aligns with your policies and resource needs.
Can ACA help reduce surveillance review backlogs?
Yes. ACA’s team can step in to help you meet review timelines, especially during periods of heightened activity or when internal teams are stretched thin.
Will our firm maintain control of surveillance policies and escalation decisions?
Absolutely. ACA acts as an extension of your team. You retain full control over policy, thresholds, and final decisions.
Learn from our experts
Acquisition underscores ACA’s commitment to deliver technology-driven client solutions New York – April 14, 2025 …
We’re pleased to announce the launch of our new live webcast series “Building a Gold …
The U.S. Securities and Exchange Commission’s (SEC’s) Division of Examinations (EXAMS) announced in March its …
Expanding your international presence and setting up in a new jurisdiction may feel daunting, but …
Washington, DC (July 16, 2024) – Advisers’ concerns of off-channel communications eclipsed the Marketing Rule …
Carlo di Florio, Global Advisory Leader at ACA Group, recently joined Nasdaq TradeTalks to share …