ACA has introduced AI Insights for eComms, a new capability within our eComms product suite powered by Encore AI, ACA’s proprietary intelligence engine. This feature enhances communications oversight by automatically summarizing messages, identifying potential risks, and surfacing urgent matters. It helps compliance teams manage growing volumes of communications while meeting regulatory expectations more effectively.
As communication volumes grow and regulatory expectations rise, compliance teams need smarter tools to stay ahead. AI Insights streamlines communication review to maintain stronger compliance outcomes.
Key Capabilities
AI Insights for eComms enables Compliance teams to:
- Detect potential risks across multiple communication channels.
- Prioritize urgency and streamline review of critical messages.
- Understand sentiment and tone quickly to spot potential red flags.
- Recognize key entities such as names, events, and locations within messages.
- Identify conversation topics for faster context and analysis.
Who Benefits
Compliance leaders, surveillance analysts, and operations teams gain the ability to manage communications more efficiently, reduce risk exposure, and support books and records requirements across global jurisdictions.
Learn More
Discover how AI Insights can make your communications review faster, smarter, and more risk-aware.
Contact us to learn how to streamline your firm’s oversight today.