2025 marked a turning point for ACA, redefining how we deliver compliance technology. With the launch of Encore AI, ACA introduced a proprietary AI engine purpose-built for regulatory compliance, delivering outcomes that are explainable, auditable, and aligned with regulatory expectations. Over the past year, Encore AI matured into the intelligence layer across ComplianceAlpha® and ACA’s broader solution suite, helping firms modernize oversight, accelerate review processes, and strengthen frameworks without sacrificing control.
Industry Context: AI Adoption and ACA’s Leadership
AI adoption surged across financial services in 2025, but oversight gaps remain. With global regulatory frameworks such as the EU AI Act setting higher expectations for governance, many firms still struggle to operationalize responsible AI. According to the 2025 Investment Management Compliance Testing Survey, 40% of firms have adopted AI tools, yet 44% lack formal validation of outputs. ACA bridges this gap by delivering enterprise-grade AI that is explainable, customizable, and auditable.
ACA’s approach combines technology with governance and sets the benchmark for trusted AI in compliance.
Encore AI: The Intelligence Layer Across ComplianceAlpha
Encore AI formalized ACA’s next phase of intelligent regulatory technology. Built by industry experts for risk and compliance teams, it powers ACA’s platforms with advanced large language model (LLM) engineering and human-guided automation. Today, Encore AI supports workflows across eComms surveillance, marketing reviews, expert network call chaperoning, and ESG due diligence, streamlining oversight while maintaining transparency.
As ACA CEO Patrick Olson noted in our launch announcement:
“Firms want the efficiency and scale of AI, but they also need clarity around governance, ethics, and regulatory alignment. With Encore AI, ACA delivers a solution that strengthens oversight rather than complicates it.”
Key Benefits Delivered in 2025
In 2025, Encore AI delivered measurable impact across ACA’s technology suite, helping firms improve efficiency, reduce risk, and modernize oversight. Highlights include:
- Regulatory confidence: AI outputs are explainable and transparent, giving compliance teams confidence in audits and reviews. Firms moved from sampling 10% of calls to reviewing 100% with peace of mind.
- Operational efficiency: Automated transcription, compliance checks, and integrated summaries dramatically reduced manual lift. Lean teams saved hours per week while improving coverage.
- Strategic differentiation: By embedding AI into compliance and research processes, firms gained faster insights and improved governance, turning oversight into a competitive advantage.
Expanding Encore AI’s Impact Across Compliance in 2026
Encore AI will expand the ComplianceAlpha platform with enhancements in:
- Custom client policies: Faster, client-driven customization for unique compliance needs.
- Global scalability: Features designed for multi-jurisdictional compliance and regional regulatory alignment.
Upcoming integrations will extend Encore AI’s capabilities to employee compliance, AML/KYC, market abuse surveillance, and more, continuing ACA’s investment in intelligent compliance technology.
Learn more about Encore AI and how ACA can help modernize your compliance program.