Seven AI Notetaker Risks and What CCOs Need to Know

Financial firms are rapidly adopting AI note-taker tools because they are convenient and efficient. However, these tools capture sensitive discussions and potentially material non-public information (MNPI) before compliance has reviewed it, which introduces significant regulatory and operational risks.

To protect your firm, you need to understand the most pressing issues these tools create.

    1. Unvetted sensitive information: AI note-taker tools can capture MNPI before compliance has a chance to review it, creating the potential for regulatory violations if sensitive information is inadvertently shared or acted upon.

    2. Regulatory scrutiny and audit complexity: Unreviewed AI-generated content can create significant challenges during the SEC’s, FINRA’s, or other regulatory bodies’ inquiries, making it harder to demonstrate oversight and increasing the firm’s exposure to penalties.

    3. Misinterpretation or loss of context: AI-generated notes may misrepresent discussions, omit nuances, or take statements out of context if the full transcript is not preserved, heightening regulatory and operational risk.

    4. Difficulty integrating AI notes safely into research workflows: Researchers require access to AI-generated content, but without proper filtering and oversight, providing this access can create tension between operational efficiency and compliance obligations.

    5. Increased compliance workload: The sheer volume of AI-generated content can overwhelm compliance teams, increasing the likelihood that critical issues are overlooked.

    6. Data leakage and client confidentiality risks: AI notetaker tools may store or transmit sensitive client information without proper safeguards. A breach or inadvertent disclosure could damage client trust and trigger regulatory action.

    7. Inconsistent compliance oversight: Without standardized review processes, different teams may apply inconsistent standards to AI-generated content, increasing legal and operational risk across the firm.

How ACA Can Help

Managing AI-generated content doesn’t have to put your firm at risk. ACA’s Research Compliance Solutions, powered by Encore AI, give you the tools and expertise to:

  • Control sensitive information like MNPI exposure with safeguards that prevent sensitive information from slipping through.
  • Maintain oversight by standardizing review processes and demonstrating compliance during audits.
  • Enable safe AI adoption by integrating notetakers into research workflows without compromising regulatory obligations.

With ACA, you can empower your business while protecting your firm from regulatory and operational pitfalls.